> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.avofax.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I contact AvoFax support? Is there a phone number?

We are a real, small team and we are happy to help.

- **Live chat:** use the chat bubble on our website or in the app — it is the fastest way to reach us.
- **Email:** write to support@avofax.com. You can also just reply to any email we have sent you; it lands in the same place.
- **Response time:** we typically reply within **2 to 4 hours, Monday through Saturday**. Chat is asynchronous, so if we are not online the moment you write, your reply will arrive in your email inbox.
- **Prefer a phone call?** We do not staff a general inbound phone line yet, but if a call would help, mention it in chat or email and we will arrange one.

When you reach out, it helps to include your **account email** and the **fax number** involved so we can jump straight in.