> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.avofax.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How long does porting take, and how do I check my port status?

**How long it takes**

- Most ports complete in **1 to 3 business days**. Toll-free numbers and some landline ports can take a little longer.
- You get a temporary number right away, so you can send and receive the entire time — there is no downtime.
- When the transfer completes, your real number automatically replaces the temporary one. You do not need to do anything else.

**How to check your status**

- Open the [Phone Numbers page](https://app.avofax.com/settings/workspace/numbers) — your porting number shows its current state there.
- We also email you at each step, including the scheduled completion date (the carrier's "FOC date") once your current provider confirms it.

**Common reasons a port is delayed or rejected — and the fix**

- **Name or address mismatch:** the details must match your current provider's records exactly. Recheck the service address, including suite number and ZIP+4.
- **Wrong or missing account number / PIN:** see "How to find your account number and PIN to port your fax number."
- **Account not active:** keep your current fax service paid and active until the port finishes.
- **A pending order on the line:** cancel any open change or disconnect order with your current provider first.

If a port is rejected, we email you exactly what the carrier flagged so you can fix it and resubmit without losing your place.

**Tip:** do not cancel your old fax service until we confirm the port is fully complete.