Manage your billing, upgrades, and cancellation

You are always in control of your plan and billing.

See and manage your plan

• Open Billing.
• Here you can view your current plan, update your card, see your renewal or reset date, and add capacity.

Upgrade or change plans

• You can move from Pro to Secure at any time when you need HIPAA features and a BAA. Start from Billing.

Cancellation and refunds

• You can cancel from Billing. If you do not see the option or you need help, contact us and we will take care of it.
• If you signed up through the iPhone or Android app, your subscription is managed by the app store on your device, so cancel it there.

If anything about a charge looks wrong, reach out before disputing it. We respond quickly and will always make it right.

Updated on: 01/06/2026